A lack of time and resources forces most nonprofits to leave their workplace culture on autopilot.
The data is clear … your culture affects your employee and volunteer experience, and that affects your donors’, constituents’ and community’s experience.
Delivering excellence must start with your people. But where do you begin? We solve that exact problem for our clients.
By applying the tenets we have successfully used for more than 20 years to support some of the largest organizations and most admired brands across the globe, we partner with you to deliver our proprietary Culture Impact Framework™.
We act as an extension of your team!
We provide an effortless partnership and ensure a smooth, complementary workflow to your existing structure. Depending on your time and resources, we tailor an engagement strategy suited to your needs. Our collaboration begins with an initial discussion to understand your specific needs and define how our partnership can benefit you.
Initial engagement: Engage with senior leadership (such as CEO/COO or CHRO) for agreement on terms, resources, strategic priorities, goals, timing and other vital engagement details.
Regular sessions: Initial weekly meetings are scheduled and the frequency adjusted as necessary.
Team involvement: We include additional team members as needed and work with a point person for regular sessions.
It’s as easy as 1-2-3-4
When we partner with you to intentionally design and deliver a thriving culture, we follow our four-step Culture Impact Framework™:
Examine the culture: As you look at your current culture, define your aspirational future goals.
Operationalize internally: Apply and operationalize these goals within your organization, considering the perspectives of your employees and volunteers.
Operationalize externally: Deliver upon these goals externally, considering donor, board member, government and/or community viewpoints.
Continuous improvement: Continually and holistically manage and enhance your culture by scrutinizing technology, processes and viewpoints to ensure maximum return on investment.
We identify the gaps between your present and future state, then utilize proven methodologies to operate and manage the culture transition. We then formulate an action plan outlining attainable priorities and measurable tactics.
So, what can you expect to achieve?
Improved employee and volunteer experience: Create an overall happier, more productive work environment where your people can thrive.
Culture evolution: Determine the aspirational future state of your culture and instill the behaviors required to get there.
Deliver excellence: Intentionally and consistently deliver excellence to your customers and external stakeholders.
Maximize outcomes: Boost business results, internal and external influence and impact, and deliver return on investment.
What is culture?
Culture represents the living, breathing persona of your company, comprising the norms, values, goals, attitudes, practices and behaviors that define the character of your organization.
Culture is:
Held within the hearts and minds of every person within your organization.
The beliefs and standards to which everyone operates.
The behaviors that happen when no one is watching.
Culture disintegrates when:
It is not valued and lived by your leaders.
There is a lack of clarity and alignment.
There are forces in opposition to your beliefs and standards.
You are unable to deliver upon your ideals for any reason.
1 Culture & Employee Experience: Your Complete Guide | Qualtrics, (99+) Corporate culture and the bottom line | Eric Flamholtz, Academia.edu The Iceberg of Organizational Culture Change (Infographic) | SmartRecruiters
2 The ultimate list of corporate culture statistics | Arbinger
3 5 Reasons a Positive Company Culture Increases Profitability | purpose.jobs
4 Why 33 Percent of New Employees Quit in 90 Days | Psychology Today
5 gx-core-beliefs-and-culture.pdf | Deloitte
6 The Iceberg of Organizational Culture Change (Infographic) | SmartRecruiters
A thriving culture is more critical today than ever in our current economic climate and must be intentionally designed and delivered to maximize your business outcomes.
When your culture is thriving, your people will deliver their very best for you and your customers because they:
Feel connected to your mission.
Live your values daily.
Find purpose in their work.
Feel valued with a deep sense of belonging.
Are happy, engaged, dedicated and motivated.
Understand how their role contributes to your business outcomes.
A thriving culture delivers loyal
advocates who:
Ride the waves with you.
Support you along your shared journey and encourage others to join.
Partner to create and bring new ideas to life.
Are invested in achieving mutual success.